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Shipping policy

Activ Era — Shipping Policy

At Activ Era, we’re committed to getting your order to you quickly and safely. All orders are shipped with Australia Post and include full tracking for your peace of mind.

📦 Processing & Dispatch

  • All orders are processed and dispatched within 24 hours (business days).

  • Once your order has shipped, you’ll receive a tracking number via email so you can track your order within 24 hours.

🚚 Delivery Times

  • Standard delivery takes 3–8 business days Australia-wide.

  • Regional or remote areas may take a little longer depending on Australia Post delivery schedules.

✨ Shipping Costs

  • Free shipping may apply during promotional periods or for eligible orders.

  • Shipping fees (if applicable) are calculated at checkout.

📍 Tracking Your Order

Once dispatched, you can track your parcel anytime using the link in your shipping confirmation email.

🕒 Delays

While most parcels arrive within the estimated timeframe, occasional delays may occur due to weather, public holidays, or high seasonal demand.

💌 Need Help?

If you haven’t received your order within 10 business days, please contact our support team at support@activera.com.au with your order number, and we’ll look into it right away.

Fast shipping. Real tracking. Active lifestyle — delivered by Activ Era.